Last Updated: July 2026
At Astroquro, we aim to provide professional and personalized numerology consultation services. Please read this Cancellation & Refund Policy carefully before booking an appointment or purchasing a personalized service.
Appointment Cancellation
If you wish to cancel a consultation appointment, please contact Astroquro as early as possible before the scheduled appointment time.
Cancellation requests can be submitted by phone or email.
Phone: +91 96435 93936
Email: ask@astroquro.com
Rescheduling
Customers may request to reschedule an appointment subject to consultant availability.
We recommend submitting a rescheduling request at least 24 hours before the scheduled consultation.
Approval of a new appointment date or time is subject to availability.
Refund Eligibility
A refund may be considered in the following situations:
- Payment was deducted more than once for the same service
- A payment was successfully completed but the service could not be provided by Astroquro
- Astroquro cancelled a paid consultation and an alternative appointment could not be mutually arranged
- A verified technical or payment error resulted in an incorrect charge
Each eligible refund request will be reviewed individually.
Non-Refundable Services
Refunds may generally not be provided when:
- A numerology consultation has already been completed
- A personalized report has already been prepared or delivered
- Name analysis has already commenced
- Mobile number analysis has already commenced
- Business numerology analysis has already commenced
- The customer provided incorrect or incomplete information
- The customer is dissatisfied solely because a prediction or interpretation does not match personal expectations
- The customer fails to attend a confirmed appointment without prior notice
Personalized numerology reports and consultations are customised services prepared using information supplied by the customer.
Duplicate Payments
If you have been charged more than once for the same transaction, please contact us with relevant payment details.
After verification, an eligible duplicate payment will be refunded through an appropriate payment method.
Refund Request Process
To request a refund, contact us at:
Email: ask@astroquro.com
Phone: +91 96435 93936
Please provide:
- Full name
- Registered mobile number
- Service booked
- Appointment or order details
- Payment reference or transaction ID
- Reason for the refund request
Do not send card passwords, OTPs, UPI PINs, or other confidential authentication information.
Refund Processing
Approved refunds will be initiated through the original payment method where reasonably possible.
Processing time may vary depending on the bank, payment service provider, or payment method used.
Service Delays
In case of an unavoidable delay, Astroquro may offer a rescheduled consultation or another reasonable service arrangement.
Where Astroquro is unable to provide a paid service, the customer may contact us for an appropriate resolution.
Policy Changes
Astroquro may update this Cancellation & Refund Policy from time to time.
The updated policy will be published on this page.
Contact Us
Astroquro – Numerology Consultant
Phone: +91 9711511134
Email: info@gmail.com